We ship our blankets via UPS Ground or US Priority Mail or within 5 business days of your order, if they are in stock. For items that are out of stock, or new designs available for pre-order, the turnaround can take a few weeks. If this is the case, this information will be included in the product detail page under the "Shipping" section.
We ship automatically within the US, Canada, UK, and Australia, but please reach out to us to find out if we'll be able to ship to your country. All custom fees, duties, taxes, and tariffs are the responsibility of the recipient.
Returns & Exchanges
Since we are a very small business and we only sell new blankets, we’re unable to accept returns. If for some reason you are unhappy with your purchase, please reach out to us immediately and we'll try our very best to make you happy.
If you've received a blanket as a gift, we are happy to make an exchange if the blanket has not been used. You would be responsible for the cost of return shipping.
Lost or stolen packages
We aren't able to compensate you for lost or stolen packages. We encourage you to keep a close eye on your package's progress using the tracking information we provide. If your package has been marked "delivered" but you haven't received it, you can file a claim directly through UPS or USPS. We're happy to help guide you through the process.
For customer support, or to discuss a potential collaboration, you can reach us at firstname.lastname@example.org